Recent Why SERVPRO Posts

SERVPRO of Palo Alto: A Highly Rated Damage Restoration Company

1/23/2021 (Permalink)

SERVPRO of Palo Alto is a highly rated damage restoration company in the Bay Area. SERVPRO of Palo Alto’s dedication to customer satisfaction and employee morale has allowed it to cultivate the reputation of being one of the top fire and water restoration companies around.

SERVPRO of Palo Alto specializes in water damage restoration resulting from floods, rainstorms, sewage backups, as well from human error and accidents. You can’t predict when pipes will burst or a toddler will leave the bathtub faucet on, flooding the bathroom or kitchen, but it happens more often than you would think.

We are also experts in fire damage restoration and smoke and soot restoration. After a fire, the last thing you need is to worry about how you will take care of restoring your home. Fire damage causes smoke and soot damage. With our advanced proprietary equipment and expertly certified and trained technicians, the fire damage to your home or commercial property will be taken care of "Like it never even happened."

If you have a fire damage event or water damage event, call SERVPRO of Palo Alto at (650) 800-3448 today!

How SERVPRO Helps You Recover After Fire Damage

1/20/2021 (Permalink)

After experiencing a fire damage event, many homeowners don't know what to do, where to begin, how to rebuild, or recuperate from such a loss. A family may be displaced for months while their homes are being completely rebuilt, or be facing partial reconstruction and major cleanup.

For homeowners in  Palo Alto, Atherton, Redwood City, Menlo Park, and North Fair Oaks, SERVPRO of Palo Alto will help you throughout the entire process.

The first thing you should do after such a loss is speak with your insurance company. Clarify your policy, and hopefully your loss will be covered. Something to think about while writing up a policy (and prior to a natural disaster) is documenting your contents before such a loss can ravage your home. Taking pictures of your furniture, electronics, major belongings and creating lists of your valuables can literally save you when you are trying to recoup your losses and make an insurance claim of what has been damaged or burnt.

If you are one of the lucky ones where the fire didn't completely consume your home, your insurance company will suggest calling a professional fire cleanup and water restoration company.

SERVPRO of Palo Alto will work closely with you and your insurance claims representatives to clean up your home and contents, salvage what is able to be saved, and inventory what is determined to be a total loss. We will remove the heavy smoke odor from your property and belongings and coordinate dry cleaners and other relevant contractors who can help repair your home. We will treat you and your property with great care and respect throughout the process.

Our fire damage restoration services include:

  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Fire Restoration

Every smoke and fire damage situation is a little different,  and each requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your home damaged by fire, water, or mold. At SERVPRO of Palo Alto, we treat our customers with empathy and respect. Call us at 650-800-3448 today!

SERVPRO Helps After Tragedy

1/20/2021 (Permalink)

Experiencing the loss of a loved one can be emotionally devastating. A few of the most traumatic situations may be a suicide, death, or crime scene requiring biohazard cleanup

SERVPRO of Palo Alto understands the challenges that occur during these difficult times. When these incidents happen, a human body begins to decompose almost immediately, causing an overwhelming situation that may become a health hazard.

SERVPRO has professionals trained in biohazard cleanup to address and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Not doing so, may result in an uninhabitable home with the effects of airborne bacteria, odor, and biohazard material.

SERVPRO of Palo Alto is there for you to help make the process as easy as possible, considering the difficulty of such situations. We provide cleanup services to individual families, property managers, and other commercial accounts. Call SERVPRO of Palo Alto to get expert help in biohazard cleanup 24/7 at 650-800-3448.

SERVPRO of Palo Alto: Training Certifications

1/18/2021 (Permalink)

People often ask why they should hire SERVPRO of Palo Alto, in the event water damage restoration, fire damage restoration, mold removal, or mold remediation services are needed in Palo Alto, Menlo Park, or Stanford, California. There are several reasons. One the top is, SERVPRO of Palo Alto restoration technicians have expert training and certification necessary to treat water damage, fire damage, smoke and soot damage, and mold damage quickly and effectively.

The following is an overview of the certifications held by the damage restoration professionals at SERVPRO of Palo Alto. These certifications assure you that retaining SERVPRO of Palo Alto to serve your water damage, fire damage, mold remediation, and smoke and soot damage needs in Palo Alto, Menlo Park, and Stanford is the right decision for you, your family, or your business.

ASD - Applied Structural Drying Technician - This certification teaches restoration technicians the effective, efficient and timely drying of water-damaged structures and contents. Intensive hands-on training is done in order to facilitate appropriate decision making within actual home structures in order to learn how to correctly dry them down.

ECTP - Employee Certification Training Program -  This SERVPRO certification involves crew training course covers topics including roles and responsibilities, job-site processes, core products and SERVPRO equipment knowledge. Additionally, technicians are trained in water training, which covers topics ranging from basic water damage procedures, to an introduction to more advanced topics such as psychrometry and microbiology.

FSRT - Fire & Smoke Damage Restoration Technician - This certification concentrates on the technical procedures for successfully completing the restoration of a fire and smoke damaged environment. Technicians with this certification know how to combine technical procedures with a practical approach to managing the job site.

IICRC Certified Firm - SERVPRO of Palo Alto is an IICRC Certified Firm, which means several things. IICRC certified technicians set themselves apart through training, experience, and comprehensive examination.  An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

OCT - Odor Control Technician - Technicians with this certification are knowledgeable about olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. They also know how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.

RRP - Lead-Based Paint Activities and Renovation - The EPA’s Renovation, Repair and Painting Rule (RRP) means that SERVPRO of Palo Alto is certified by the EPA (or an EPA authorized state), and that we use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

WRT - Water Damage Restoration Technician -  This certification shows that restoration technicians have education in the science and practice of water damage restoration. This includes extraction, basic containment and basic mold procedures. It also means that residential and commercial maintenance personnel have the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

The professional technicians at SERVPRO of Palo Alto pride themselves on their education and certifications. Their education allows them to take care of your property as if it were their own.

Experiencing water loss, fire loss, mold damage, or smoke and soot? Call SERVPRO of Palo Alto today at (650) 800-3448 24 hours a day!

What Customers Say about SERVPRO of Palo Alto

1/15/2021 (Permalink)

SERVPRO of Palo Alto  proudly serves the Bay Area, including Palo Alto, Menlo Park, Stanford, Atherton, Redwood City, and Portola Valley. We have gained the trust of hundreds of residential and business customers who have faced damage restoration needs due to water damage, fire damage, smoke and soot damage, mold growth, and biohazard cleanup. 

Our customers love us! Our multiple five-star reviews across various sites like Facebook, Yelp, and Google show how seriously SERVPRO of Palo Alto is dedicated to making it "Like it never even happened."

Here are a couple of those reviews:

Marc S. left a 5 star review on yelp.com

“SERVPRO ROCKED!  We had water damage.  Wasn't sure who to call.  Called SERVPRO one evening and they were here the next day.  Knew everything, took care of everything. provided guidance on how to work with insurance, kept my family save.

My advice:  1) Don't consider anyone else; 2) ask to work with Erik T; and 3) use all of SERVPRO's services to minimize vendors and minimize hassle with insurance.”

“SERVPRO was a true pleasure to work with. We had an emergency late in the afternoon/early evening and they came out immediately to help with the problem. They were very professional, they did an excellent job and I would recommend them to anyone. We hope not to have an emergency like we did again but if we do we will definitely give SERVPRO a call.”

— Shirley G. in Menlo Park, CA

Call SERVPRO of Palo Alto today for exceptional damage restoration service day or night at (650) 800-3448!

SERVPRO of Palo Answers the Question: Why SERVPRO?

1/15/2021 (Permalink)

We are asked: Why SERVPRO? often. Here is the answer for you.

SERVPRO of Palo Alto is a locally owned and operated business. Our staff is highly trained in property damage restoration. From initial and ongoing training to regular IICRC-industry certification. You can rest assured our staff is equipped with the knowledge, training, and experience to restore your property due to water damage, fire damage, mold, or biohazards. With a nationwide system, no damage is too large or too small for the restoration experts at SERVPRO of Palo Alto.

SERVPRO of Palo Alto has been serving Palo Alto, Atherton, Redwood City, Stanford, and Menlo Park for more than 5 years and has helped countless clients, from homeowners to commercial property managers keep their properties well-maintained and restored.

SERVPRO of Palo Alto assists home and business owners in Northern California whose properties have suffered from seasonal wildfires and water damage. We deal with insurance companies and help people get back on their feet and back into their homes and businesses. Our mostly five-star reviews and trust from repeat clients is a testament to our commitment and expertise at water damage, fire restoration, mold remediation, smoke & soot restoration, and biohazard cleanup. Our expertly trained technicians are certified and dedicated to the customer.

Have you been affected by fire or water? Do you need fire restoration, water damage restoration or mold removal? Then call SERVPRO of Palo Alto at (650) 800-3448 and get immediate assistance today!

SERVPRO of Palo Alto Customer Testimonial

12/9/2019 (Permalink)

Expert Technicians Take Care of Water Damage

No one wants to need our damage restoration services. If we are helping you, it means you have had a smoke damage or water damage from things like a candle or a toilet overflow. But, SERVPRO® of Palo Alto is here to help you make it “Like it never even happened.”

A recent customer had this to say, “Through the whole process SERVPRO® of Palo Alto has been outstanding. Very helpful, one of the greatest teams to work with.” We know that you hope never to need our services, but we hope that we can make the process of water restoration, fire restoration, smoke and soot restoration, or mold mitigation as painless and as easy for you as possible.

Water damage is never fun, but SERVPRO® of Palo Alto is here to assist you 24/7, 365, so call us at 650-800-3448.

Pride in Our Work

12/7/2019 (Permalink)

SERVPRO of Palo Alto Takes Care of Water Damage

When it comes to damage restoration, SERVPRO of Palo Alto has proudly been serving the Bay Area, including Palo Alto, Menlo Park, Stanford, Atherton, Redwood City, and Portola Valley for over five years. In that time, we have gained the trust of hundreds of residential and business customers who have faced damage restoration needs due to water damage, fire damage, smoke and soot damage, and mold.

As an IICRC Certified Firm, SERVPRO of Palo Alto IICRC certified technicians set themselves apart through training, experience, and comprehensive examination. An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

Customers love us! Our multiple five-star reviews across various sites like Facebook, Yelp, and Google show how seriously SERVPRO of Palo Alto is dedicated to making it "Like it never even happened."

Call SERVPRO of Palo Alto today for exceptional damage restoration service day or night at (650) 800-3448!

SERVPRO Offers Quick Assistance to Homeowners

12/3/2019 (Permalink)

SERVPRO of Palo Alto Takes Care of Residential Water Damage

SERVPRO of Palo Alto responded to a major water main break in Menlo Park. This unfortunate event affected six homes on two adjacent streets near Downtown Menlo Park. Two homes had been severely damaged. Our team arrived within an hour and immediately started to extract the groundwater that had seeped through the homes' foundations. There was over two feet of water in the unfinished crawlspaces of two of the homes.

Our crew worked efficiently to get the water out rapidly in order to prevent further damage. Water was extracted and pumped out. We made sure no other possible damage could occur from the standing water.

Our expert team at SERVPRO of Palo Alto installed our equipment dehumidifiers and air movers to dry out the framing under the homes. Over the next several days, we continued to work the other homes that needed our help with their flooding, damaged contents, damaged drywall, and flooring. 

If you ever experience a water damage event, call us for quick assistance to prevent further damage!

Contact us at (650) 800-3448. No job is ever too big for us at SERVPRO of Palo Alto!

How SERVPRO Can Help You Recover After Fire Damage

12/3/2019 (Permalink)

Many homeowners experiencing a fire damage event don't know what to do, where to begin, or how to rebuild or recuperate from such a loss. Many will be displaced for months while their homes are being completely rebuilt, and some will be facing partial reconstruction and major cleanup.

The first thing you should do after such a loss is speak with your insurance company. Clarify your policy, and hopefully your loss will be covered. Something to think about while writing up a policy (and prior to a natural disaster) is documenting your contents before such a loss can ravage your home. Taking pictures of your furniture, electronics, major belongings and creating lists of your valuables can literally save you when you are trying to recoup your losses and make an insurance claim of what has been damaged or burnt.

If you are one of the lucky ones where the fire didn't completely consume your home, your insurance company will suggest calling a professional fire cleanup and restoration company, such as SERVPRO of Palo Alto. For homeowners in Atherton, Redwood City, Menlo Park, and North Fair Oaks, SERVPRO of Palo Alto will help you throughout the entire process. We will work closely with you and your insurance claims representatives to clean up your home and contents, salvage what is salvageable, and inventory what is determined to be a total loss. We will remove the heavy smoke odor from your property and belongings and coordinate dry cleaners and other relevant contractors who can help repair your home. We will treat you and your property with great care and respect throughout the process.

Our fire services include:

  • Inspection and Fire Damage Assessment
    Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Fire Restoration

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire, water and mold damage. At SERVPRO of Palo Alto, we treat our customers with empathy and respect. Call us at 650-800-3448 today!

SERVPRO Can Help After Tragedy

12/2/2019 (Permalink)

SERVPRO Technicians Trained to Clean Biohazardous Substances

Experiencing the loss of a loved one can be emotionally devastating. And it is especially tough when you lose your loved one due to suicide or homicide. SERVPRO of Palo Alto understands the challenges that occur during these difficult times. Some of the most traumatic situations may be of a suicide, death, or crime scene. If such incidents were to happen, a human body begins to decompose almost immediately, causing an overwhelming situation that may become a health hazard.

SERVPRO has trained professionals to address and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Not doing so, may result in an uninhabitable home with the effects of airborne bacteria, odor, and biohazard material.

SERVPRO is there for you to help make the process as easy as possible, considering the difficulty of such situations. We provide cleanup services to individual families, property managers, and other commercial accounts. Call SERVPRO of Palo Alto to get expert help in biohazard cleanup at 650-800-3448.

Choosing a Reliable Restoration Company in Palo Alto

11/5/2019 (Permalink)

Northern California Firestorms

We hear the question: Why SERVPRO? often. And we have the answer for you.

SERVPRO of Palo Alto has been serving Palo Alto, Atherton, Redwood City, Stanford, and Menlo Park for five years and has helped countless clients, from homeowners to commercial property managers keep their properties well-maintained and restored as needed.

Currently, SERVPRO of Palo Alto is assisting home and business owners in Northern California whose properties have suffered from the extensive wildfire season. We are dealing with insurance companies and helping people get back on their feet and back into their homes and businesses. Our mostly five-star reviews and trust from repeat clients is a testament to our commitment and expertise at water, fire, mold, and smoke & soot restoration. Our expertly trained technicians are certified and dedicated to the customer.

Have you been affected by the current wildfire season and need fire or water restoration? Then call SERVPRO of Palo Alto at (650) 800-3448 and get immediate assistance today!

Mold Mitigation Before and After in Palo Alto

11/28/2018 (Permalink)

Let SERVPRO of Palo Alto take care of your mold mitigation needs!

Mold is no match for SERVPRO® of Palo Alto. Our damage restoration professionals use advanced water detection equipment to locate the source of the problem and remediate any mold or water damage using advanced proprietary equipment and products. Taking care of mold quickly is especially important, since mold can affect the health of your family.

SERVPRO® of Palo Alto has been serving the Palo Alto and surrounding community day in and day out. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.”

Are you concerned that your property might mold? We can help! We are ready 24/7, 365, call us at 650-800-3448 to help you today!

#SERVPROPaloAlto #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

SERVPRO Is Here for You

11/28/2018 (Permalink)

Experiencing the loss of a loved one can be emotionally devastating. SERVPRO of Palo Alto understands the challenges that occur during these difficult times. Some of the most traumatic situations may be of a suicide, death, or crime scene. If such incidents were to happen, a human body begins to decompose almost immediately, causing an overwhelming situation that may become a health hazard.

SERVPRO has trained professionals to address and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Not doing so, may result in an uninhabitable home with the effects of airborne bacteria, odor, and biohazard material.

We provide cleanup services to individual families, property managers, and other commercial accounts. Call SERVPRO of Palo Alto to get expert help in biohazard cleanup at 650-800-3448. 

Palo Alto Elite Realtors Love SERVPRO of Palo Alto House Cleaning Services

11/27/2018 (Permalink)

Menlo Park home

In today's competitive real estate marketplace, sellers need to have all balls in their court when marketing a property. As you know, presentation is everything. Recently a homeowner in Menlo Park who was extremely concerned about the cleanliness and odor of his home because he was about to list it for sale. He hired SERVPRO of Palo Alto to help address the dust, debris, and odor from day-to-day living after 15 years, as well as the smell from four cats, birds, hamsters, and even a chinchilla!

The home definitely had a strong pet odor in it in some rooms. SERVPRO of Palo Alto cleaned the house from top to bottom, including windows, window screens, pressure washed the patio, cleaned and sanitized all the cabinets inside and out, and even completed the duct cleaning. To complete the process, we did a thermal fogging of the entire home with a neutralizing deodorizer.

The homeowner was more than ecstatic by the results of the cleaning and was happy to stage and put his home on the market. Weeks later the sale was pending. Clean homes sell faster. SERVPRO of Palo Alto cleans on the deepest level and will enhance your home's true value by making you shine and helping you sell your home at the highest price possible. If you're a homeowner or realtor in Palo Alto, Menlo Park, Stanford, Atherton, or Redwood City, call us today at (650) 800-3448 to help get your home on the market faster and get top dollar! 

Highly Rated Damage Restoration in Palo Alto

11/26/2018 (Permalink)

SERVPRO of Palo Alto is a highly rated damage restoration company in the Bay Area. Because of its dedication to both employee happiness and customer satisfaction, SERVPRO of Palo Alto has gained the reputation of being one of the top fire and water restoration companies around.

SERVPRO of Palo Alto specializes in water damage resulting from floods, rainstorms, as well from human error and accidents. No one expects their pipes to burst or their toddler to leave the bathtub faucet on, flooding the bathroom or kitchen, but it happens more often than you would think.

We also do expert work in fire restoration and smoke and soot restoration. Because after a fire, the last thing you need is to worry about how you will take care of restoring your home after a fire. Fire damage also causes smoke and soot damage. With our advanced proprietary equipment and expertly trained and certified technicians, the fire damage to your home or commercial property will be taken care of "Like it never even happened."

If you have a fire damage event or water damage event, call SERVPRO of Palo Alto at (650) 800-3448 today!

SERVPRO of Palo Alto Pride in Work

10/30/2018 (Permalink)

Water Restoration in Palo Alto

SERVPRO of Palo Alto has proudly been serving the Bay Area, including Palo Alto, Menlo Park, Stanford, Atherton, Redwood City, and Portola Valley for over five years. In that time, we have gained the trust of hundreds of customers who have faced damage restoration needs due to water damage, fire damage, smoke and soot damage, and mold.

As an IICRC Certified Firm, SERVPRO of Palo Alto IICRC certified technicians set themselves apart through training, experience, and comprehensive examination. An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

Our multiple five-star reviews across various review sites such as Yelp and Google show how seriously SERVPRO of Palo Alto is dedicated to making it "Like it never even happened."

Call today for exceptional damage restoration service at (650) 800-3448!

SERVPRO of Palo Alto Damage Restoration Certifications

7/31/2018 (Permalink)

Damage Restoration in Palo Alto

Many people ask why they should go with SERVPRO of Palo Alto when needing water damage restoration, fire damage restoration, or mold mitigation in Palo Alto, Menlo Park, Stanford, and Stanford, California over other restoration companies in Santa Clara county. There are many reasons, but one of the top ones is simple: SERVPRO of Palo Alto restoration technicians have expert training and certification in the areas needed to treat water damage, fire damage, smoke and soot damage, and mold damage quickly and effectively.

The restoration professionals at SERVPRO of Palo Alto hold many certifications that are vital to quickly and properly restoring your damaged home or business, whether due to water damage, mold damage, or fire damage. No matter how small or large the job is. After all, you want to get the job done right the first time. Damage to your home or business can be a stressful experience, but when you work with the experts at SERVPRO of Palo Alto, you can rest assured that your water damage, fire damage, mold issues, and smoke and soot damage will be taken care of with as little stress to you as possible. SERVPRO of Palo Alto can also work with your insurance company directly so you can concentrate on your family or business.

Here’s an overview of the various certifications that the damage restoration professionals at SERVPRO of Palo Alto hold. These certifications can assure you that choosing SERVPRO of Palo Alto to serve your water damage, fire damage, mold damage, and smoke and soot damage needs in Palo Alto, Menlo Park, and Stanford is the right decision for you and your family.

ASD - Applied Structural Drying Technician - This certification teaches restoration technicians the effective, efficient and timely drying of water-damaged structures and contents. Intensive hands-on training is done in order to facilitate appropriate decision making within actual home structures in order to learn how to correctly dry them down.

ECTP - Employee Certification Training Program -  This SERVPRO certification involves crew training course covers topics including roles and responsibilities, job-site processes, core products and SERVPRO equipment knowledge. Additionally, technicians are trained in water training, which covers topics ranging from basic water damage procedures, to an introduction to more advanced topics such as psychrometry and microbiology.

FSRT - Fire & Smoke Damage Restoration Technician - This certification concentrates on the technical procedures for successfully completing the restoration of a fire and smoke damaged environment. Technicians with this certification know how to combine technical procedures with a practical approach to managing the job site.

IICRC Certified Firm - SERVPRO of Palo Alto is an IICRC Certified Firm, which means several things. IICRC certified technicians set themselves apart through training, experience, and comprehensive examination.  An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

OCT - Odor Control Technician - Technicians with this certification are knowledgeable about olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. They also know how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.

RRP - Lead-Based Paint Activities and Renovation - The EPA’s Renovation, Repair and Painting Rule (RRP) means that SERVPRO of Palo Alto is certified by the EPA (or an EPA authorized state), and that we use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices.

WRT - Water Damage Restoration Technician -  This certification shows that restoration technicians have education in the science and practice of water damage restoration. This includes extraction, basic containment and basic mold procedures. It also means that residential and commercial maintenance personnel have the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

As you can see, SERVPRO of Palo Alto technicians pride themselves on their education and certifications. Their education allows them to take care of your property as if it were their own.

Experiencing water loss, fire loss, mold damage, or smoke and soot? Call SERVPRO of Palo Alto today at (650) 800-3448 24 hours a day! We’ll quickly make it  "Like it never even happened."