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Mold Mitigation Before and After in Palo Alto

11/28/2018 (Permalink)

Why SERVPRO Mold Mitigation Before and After in Palo Alto Let SERVPRO of Palo Alto take care of your mold mitigation needs!

Mold is no match for SERVPRO® of Palo Alto. Our damage restoration professionals use advanced water detection equipment to locate the source of the problem and remediate any mold or water damage using advanced proprietary equipment and products. Taking care of mold quickly is especially important, since mold can affect the health of your family.

SERVPRO® of Palo Alto has been serving the Palo Alto and surrounding community day in and day out. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.”

We are ready 24/7, 365, so call us at 650-800-3448 to help you today!

#SERVPROPaloAlto #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Your Property Suffered Fire Damages? Call SERVPRO of Palo Alto

11/28/2018 (Permalink)

Many homeowners experiencing a fire damage event don't know what to do, where to begin, or how to rebuild or recuperate from such a loss. Many will be displaced for months while their homes are being completely rebuilt, and some will be facing partial reconstruction and major cleanup.

The first thing you should do after such a loss is speak with your insurance company. Clarify your policy, and hopefully your loss will be covered. Something to think about while writing up a policy (and prior to a natural disaster) is documenting your contents before such a loss can ravage your home. Taking pictures of your furniture, electronics, major belongings and creating lists of your valuables can literally save you when you are trying to recoup your losses and make an insurance claim of what has been damaged or burnt.

If you are one of the lucky ones where the fire didn't completely consume your home, your insurance company will suggest calling a professional fire cleanup and restoration company, such as SERVPRO of Palo Alto. For homeowners in Atherton, Redwood City, Menlo Park, and North Fair Oaks, SERVPRO of Palo Alto will help you throughout the entire process. We will work closely with you and your insurance claims representatives to clean up your home and contents, salvage what is salvageable, and inventory what is determined to be a total loss. We will remove the heavy smoke odor from your property and belongings and coordinate dry cleaners and other relevant contractors who can help repair your home. We will treat you and your property with great care and respect throughout the process. Our fire services include:

Inspection and Fire Damage Assessment
Immediate Board-Up and Roof Tarp Service (if needed)
Water Removal and Drying (if water damage is present)
Removal of Smoke and Soot from All Surfaces
Cleaning and Repair
Fire Restoration

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire, water and mold damages.  At SERVPRO of Palo alto, we treat our customers with empathy and respect. Call us at 650-800-3448.

Smoke and Fire Damage in Your Palo Alto Home

11/28/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Palo Alto will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. You may have water damage from the firefighting efforts that may have caused mold. For all your cleaning and restoration services, we have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (650) 800-3448

SERVPRO of Palo Alto was there to help!

11/28/2018 (Permalink)

SERVPRO of Palo Alto responded to a major water main break in Menlo Park. This unfortunate event affected six homes on two adjacent streets near Downtown Menlo Park. Two homes had been severely damaged. Our team arrived within an hour and immediately started to extract the groundwater that had seeped through the homes' foundations. There was over two feet of water in the unfinished crawlspaces of two of the homes. Our crew worked efficiently to get the water out rapidly in order to prevent further damage. Water was extracted and pumped out. We made sure no other possible damage could occur from the standing water.

Our team of Palo Alto installed our equipment dehumidifiers and air movers to dry out the framing under the homes. Over the next several days, we continued to work the other homes that needed our help with their flooding, damaged contents, damaged drywall and flooring. 

Contact us at (650) 800-3448. No job is ever too big for us at SERVPRO of Palo Alto

SERVPRO Is Here for You

11/28/2018 (Permalink)

Experiencing the loss of a loved one can be emotionally devastating. SERVPRO of Palo Alto understands the challenges that occur during these difficult times. Some of the most traumatic situations may be of a suicide, death, or crime scene. If such incidents were to happen, a human body begins to decompose almost immediately, causing an overwhelming situation that may become a health hazard.

SERVPRO has trained professionals to address and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Not doing so, may result in an uninhabitable home with the effects of airborne bacteria, odor, and biohazard material.

We provide cleanup services to individual families, property managers, and other commercial accounts. Call SERVPRO of Palo Alto to get expert help in biohazard cleanup at 650-800-3448. 

Palo Alto Elite Realtors Love SERVPRO of Palo Alto House Cleaning Services

11/27/2018 (Permalink)

Why SERVPRO Palo Alto Elite Realtors Love SERVPRO of Palo Alto House Cleaning Services Menlo Park home

In today's competitive real estate marketplace, sellers need to have all balls in their court when marketing a property. As you know, presentation is everything. Recently a homeowner in Menlo Park who was extremely concerned about the cleanliness and odor of his home because he was about to list it for sale. He hired SERVPRO of Palo Alto to help address the dust, debris, and odor from day-to-day living after 15 years, as well as the smell from four cats, birds, hamsters, and even a chinchilla!

The home definitely had a strong pet odor in it in some rooms. SERVPRO of Palo Alto cleaned the house from top to bottom, including windows, window screens, pressure washed the patio, cleaned and sanitized all the cabinets inside and out, and even completed the duct cleaning. To complete the process, we did a thermal fogging of the entire home with a neutralizing deodorizer.

The homeowner was more than ecstatic by the results of the cleaning and was happy to stage and put his home on the market. Weeks later the sale was pending. Clean homes sell faster. SERVPRO of Palo Alto cleans on the deepest level and will enhance your home's true value by making you shine and helping you sell your home at the highest price possible. If you're a homeowner or realtor in Palo Alto, Menlo Park, Stanford, Atherton, or Redwood City, call us today at (650) 800-3448 to help get your home on the market faster and get top dollar! 

Highly Rated Damage Restoration in Palo Alto

11/26/2018 (Permalink)

SERVPRO of Palo Alto is a highly rated damage restoration company in the Bay Area. Because of its dedication to both employee happiness and customer satisfaction, SERVPRO of Palo Alto has gained the reputation of being one of the top fire and water restoration companies around.

SERVPRO of Palo Alto specializes in water damage resulting from floods, rainstorms, as well from human error and accidents. No one expects their pipes to burst or their toddler to leave the bathtub faucet on, flooding the bathroom or kitchen, but it happens more often than you would think.

We also do expert work in fire restoration and smoke and soot restoration. Because after a fire, the last thing you need is to worry about how you will take care of restoring your home after a fire. Fire damage also causes smoke and soot damage. With our advanced proprietary equipment and expertly trained and certified technicians, the fire damage to your home or commercial property will be taken care of "Like it never even happened."

If you have a fire damage event or water damage event, call SERVPRO of Palo Alto at (650) 800-3448 today!

Commercial Mold Remediation at Palo Alto Restaurant

11/6/2018 (Permalink)

Mold Remediation Commercial Mold Remediation at Palo Alto Restaurant Mold Damage in Palo Alto

SERVPRO of Palo Alto got a call from a local restaurant that they suspected mold in one of their storage rooms. After using advanced proprietary equipment to detect the presence of mold, SERVPRO of Palo Alto determined there was mold and started on the mold remediation process right away.

Because the restaurant had previously experienced water damage that was not properly taken care of (they forgot to call SERVPRO of Palo Alto!), it created a mold situation that required mediation. The expertly trained technicians brought in their equipment and started to protect the rest of the premises from the effects of mold, in addition to keeping it from spreading and getting worse.

Mold mitigation (or mold remediation, as it's also called) in Palo Alto calls for a quick, professional response from a damage restoration company like SERVPRO of Palo Alto. Serving the Bay Area communities of Palo Alto, Menlo Park, Redwood City, Atherton, and Stanford, SERVPRO of Palo Alto gets five-star reviews for their work in water damage restoration, fire damage restoration, smoke and soot restoration, and in the case of this restaurant, mold mitigation.

If you suspect mold damage, please call SERVPRO of Palo Alto at (650) 800-2448 today

SERVPRO of Palo Alto Pride in Work

10/30/2018 (Permalink)

Why SERVPRO SERVPRO of Palo Alto Pride in Work Water Restoration in Palo Alto

SERVPRO of Palo Alto has proudly been serving the Bay Area, including Palo Alto, Menlo Park, Stanford, Atherton, Redwood City, and Portola Valley for over five years. In that time, we have gained the trust of hundreds of customers who have faced damage restoration needs due to water damage, fire damage, smoke and soot damage, and mold.

As an IICRC Certified Firm, SERVPRO of Palo Alto IICRC certified technicians set themselves apart through training, experience, and comprehensive examination. An IICRC Certified Firm must first employ one or more IICRC certified technicians, and apply with the IICRC to become a Certified Firm. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

Our multiple five-star reviews across various review sites such as Yelp and Google show how seriously SERVPRO of Palo Alto is dedicated to making it "Like it never even happened."

Call today for exceptional damage restoration service at (650) 800-3448!

Common Causes of Water Damage

10/18/2018 (Permalink)

Water Damage Common Causes of Water Damage A common cause of water damage is flooding


Water damage can occur when excess water begins to pool in areas where it shouldn’t. There are many different factors that can contribute to excess water that can cause water damage. When you are aware of what may cause water damage, you can take precautionary measures to help insure against a leak or flood. Plus, you'll also be able to spot a problem as soon as it becomes apparent and minimize the chance of any additional damage. The more quickly you notice the problem, the less work a water damage restoration company like SERVPRO of Palo Alto will have to do to restore your home or business.

Causes of water damage include:

  • Bursting or leaking pipes
  • Issues with the plumbing system
  • Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
  • Faulty or malfunctioning household appliances
  • HVACs (Heating, ventilating and air conditioning units) issues
  • Natural disasters and other weather-related water problems


Pipes that burst or leak are common culprits of water damage, especially in older homes. Drains and toilets can get backed up and blocked, causing undue pressure in the pipe, which then causes it to burst or leak. Garbage disposals that aren’t working properly are another common reason for pipes to burst, as are roots that grow in the yard into the sewer lines. Old or rusty pipes are also more prone to leaking.


While some plumbing issues occur within the walls and are impossible to notice, many happen because of hoses and pipe joints not being fully attached. Periodic once-overs under your sink can help mitigate any plumbing problems. Best of all, you can do this yourself, free!


Certain sections of your home are more prone to water damage, such as crawl spaces, basements and attics. Crawl spaces are the areas builders add underneath homes to allow workers to put piping and electrical wires.

A dark, damp crawl space allows mold to flourish, which can then cause structural damage. Moisture dripping through the concrete foundation of your home can cause basement leaks. Air leakage into the section between the attic and the home can cause moisture on the underside of the roof, which can lead to mold and rotting. Check your home periodically.


As household appliances like dishwashers, water heaters, washing machines, and refrigerators get older, their pipes begin to rust and crack and their hoses can weaken. These appliances are all susceptible to deterioration, so keep watch on older machines and switch them out when needed. The two main appliances that cause water damage in homes most frequently are washing machines and hot water tanks.


HVACs, (heating, ventilating and air conditioning units), are also common cause of water damage. Air conditioners, in particular, require regular servicing, and when not maintained properly they can cause moisture buildup. When the moisture cools, it can interact with mold spores in the air conditioning ducts and encourage mold to grow inside, giving you both water damage and mold mitigation issues.


This is what people usually think of when talking water damage. While you have no control over natural water-related disasters, you can take all the preventative measures possible ahead of time to minimize their effect on your home. Flash floods, sudden storms and hurricanes can all trigger water buildup.  

If you experience water damage requiring water restoration, call SERVPRO of Palo Alto at (650) 800-3448 today! Our highly rated service will make it "Like it never even happened."