Recent Storm Damage Posts

Prepping for a Palo Alto Power Outage

10/17/2019 (Permalink)

Man with flashlight looking for power SERVPRO of Palo Alto Can Help with Damage Caused by Power Outages

The American Red Cross encourages that each household and car have a preparedness kit, but sadly only 51.5% of US homes reportedly have an emergency kit ready. Here at SERVPRO of Palo Alto, we’re passionate about preparedness. As we head into the 2019 storm season, we recommend homes and businesses prepare power outage kits for the instance they find themselves without power.

Kits should include things like water, canned food, a can opener, flashlights and batteries. Food and water rations should be enough for each person in your household or place of business for 5 days.

To start a power outage kit, grab an old backpack or duffle and add in plenty of bottled water, battery-operated radio and clock, flashlight for each member of your household including extra batteries, non-electric can opener, list of emergency phone numbers including family and friends and a first aid kit.

September was National Preparedness month, and SERVPRO of Palo Alto recommends that learn more about how to prepare for disaster.

Should disaster, like water damage from a dishwasher leak or pipe break, affect your home, call SERVPRO of Palo Alto today at (650) 800-3448.

Wildfire Danger Cuts Off Power to 800K Customers in Northern California

10/9/2019 (Permalink)

Power line fire PG & E Power Outage

Because of firestorm danger, Pacific Gas & Electric is shutting off power to about 800,000 customers across Northern California to try to avoid wildfires caused by winds damaging power equipment, a historic move.

The first power cutoffs, which is expected to affect 513,000 customers, began shortly after midnight in several counties around Sacramento, amid strengthening winds and continued to roll out into the early morning hours.

The blackouts will affect 34 counties in Central and Northern California, including Santa Clara county. Cities like Palo Alto, Atherton, Redwood City, Menlo Park, and Stanford, areas that SERVPRO of Palo Alto serves. It would be the biggest power shutdown so far as utilities across the state attempt to reduce wildfire risk due to heavy wind. Utilities malfunctions have been tied to some of the state’s most destructive fires, including last year’s Camp fire, which devastated Paradise, Calif., and the 2017 fires in Sonoma and Napa Valley.

The outage could last a week. Do you know if you'll be affected? Check out the outage map here.

Natural Disaster Preparation in the Bay Area

9/30/2019 (Permalink)

living room with water up to couch cushions, lamp and pictures on shelf Water Damage Due to Storms

A tornado touching down in Davis, California reminds us in the Bay Area that we need to be prepared for what Mother Nature can throw at us at any moment. It is also a good reminder to review your current homeowners insurance policy. Although California doesn't often experience tornadoes, SERVPRO of Palo Alto reminds you to always be prepared. California has been impacted by tropical storms that have caused major flooding and property damage.

Here are some tips from the Federal Emergency Management Agency (FEMA) in order to protect your home in case of a severe storm:

  • Cover all windows with precut plywood or hurricane shutters to protect from high winds.
  • Keep all trees and shrubs well-trimmed.
  • Turn off utilities and propane tanks as instructed.
  • Ensure supply of water for sanitary purposes.
  • Keep an emergency backpack available to quickly grab if you need to.


SERVPRO of Palo Alto offers 24-hour emergency service, 365 days a year. Reach us at 650-800-3448 day or night!

How to Build an Emergency Kit in Palo Alto, California

9/30/2019 (Permalink)

emergency kit What to Have in Your Emergency Kit

Basic Disaster Supplies Kit

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

If you have an emergency and need immediate service, call SERVPRO of Palo Alto at 650-800-3448 anytime day or night.

Rainstorms in Bay Area Continue

3/5/2019 (Permalink)

Rain in Bay Area

Widespread rain in the Bay Area, including in Palo Alto, Atherton, Redwood City, Stanford, and Menlo Park, continues and is expected to continue through at least Friday, March 8th, bringing at least three inches of rain.

While no major flooding is expected in the Bay Area, the weather service warned that “minor nuisance flooding may occur Tuesday night and Wednesday” given the already saturated soils.

“Rivers, streams, and creeks will experience rises, but most should remain in their banks,” the weather service wrote in its daily forecast Tuesday.

Once the heaviest downpours clear, scattered showers are likely through Friday morning, Dykema said.

A storm system coming in from the northwest could bring more rain this weekend, but at this point most of the moisture is expected to remain offshore.

Early next week, a ridge if high pressure is expected to build, which will keep the Bay Area dry at least for a couple of days.

Rainfall totals across California for the water year that began Oct. 1 are mostly above average for this time of year, including Redding (28.17 inches, or 112 percent of its historical average), San Francisco (20.02 inches, 109 percent), Oakland (15.71 inches or 100 percent), and San Jose (12.63 inches, 108 percent).

When water damage occurs due to excessive rain and flooding like we've been experiencing, call SERVPRO of Palo Alto at (650) 800-3448 day or night. We'll make water damage "Like it never even happened."

Protect Against Rainstorm Damage

3/4/2019 (Permalink)

Santa Clara County Rainstorms

The heavy rains and horrific mudslides that devastated large swathes of Montecito in Santa Barbara County last January left death and destruction in their wake as mud and debris swept through the streets, leaving 21 people dead and thousands of homes and businesses damaged. Because all of California has experienced rain storms at one time or another (including the heavy rains last winter in Northern California, causing thousands in San Jose and surrounding areas to evacuate), water damage preparedness is essential to protecting what we hold dear.

What does this tell us, as residents of Santa Clara County, including those of us in Palo Alto, Menlo Park, Atherton, and Redwood City? It tells us that we need to be prepared at all times for water damage that can occur due to heavy rains in Northern California by taking several key steps. In addition, we also need to have a reliable restoration company like SERVPRO of Palo Alto to assist in damage restoration and water mitigation after the fact.

How can homeowners and business owners protect their property from water damage in Palo Alto, Menlo Park, Atherton, and Redwood City? There are several steps to take to minimize water damage due to heavy rains and winds.

First, make sure to maintain clean gutters. Clear your gutters of leaves and twigs that may have accumulated throughout the year. Do this at least twice a year, if not more. If you don’t keep your gutters clean, debris build-up slows the flow of water to the drains and leads to overflowing.

Another important step to take when safeguarding your home or business against water damage is protecting against electricity issues. During heavy rainstorms, it’s imperative to make sure that all electrical appliances are stored or moved upstairs, where water is can’t reach them. Don’t go near the fuse box and ensure that all sockets are covered and turned off. Water and electricity can cause major problems.

Next, don’t forget to check your sealant. Make sure that any gaps or holes in the sealant surrounding your doors and windows are filled in, especially if you live in an area that gets hammered by heavy downpours. Otherwise, rain will seep into the building, causing all sorts of problems requiring water damage mitigation. Inspect your sealant regularly, because regular upkeep will greatly reduce the impact of sealant erosion.

Cover air vents. As you may have already experienced, air vents are one of the most common ways that water can get into a house or business. If the forecast calls for heavy rain, or if you’re at risk of flooding, make sure that you cover your air vents from both the outside and the inside with thick plastic sheeting.

What happens if you take these protective measures before heavy rains hit and you still have water damage? Sometimes, no matter what you do, Mother Nature can still cause water damage (or mold damage due to water damage) requiring water restoration, mold restoration and mold mitigation in Palo Alto, Menlo Park, Atherton, and Redwood City. Not all is lost. First call a reputable damage restoration company like SERVPRO of Palo Alto. SERVPRO of Palo Alto’s expertly trained restoration technicians are trained to take care of water damage and mold mitigation due to flash flooding and heavy rains. They serve the following areas of Santa Clara County: Palo Alto, Menlo Park, Atherton, and Redwood City, and have taken on water damage jobs both large and small. In addition, their customers give SERVPRO of Palo Alto excellent reviews for their quick, efficient, and high-quality water restoration work and mold mitigation work.

Here’s what one happy SERVPRO of Palo Alto customer has to say about her experience with water damage and subsequent water damage mitigation performed by SERVPRO:

“These guys are the best at what they do... I had major water damage in my house and they came in right away with a plan to address the issue.  Jessie was my project manager, absolutely wonderful and professional. He was there for me every step of the way, answered all of my calls no matter the time, could not have asked for a better manager to handle my situation.  I highly recommend Jessie and his team. Thank you guys, could not have gotten through my terrible situation without you!!” - Mary L., Newark, CA

Get your property ready for heavy rainstorms that inevitably occur in our area of Santa Clara County. Then, call us today for a quick, no-cost estimate for any water damage, large or small, that needs water restoration at (650) 800-3448.

Building a Power Outage Kit

9/24/2018 (Permalink)

Tips for building a power outage kit.

The American Red Cross encourages that each household and car have a preparedness kit, but sadly, only 51.5% of US homes reportedly have an emergency kit ready.

Power outage kits should include things like water, canned food, a can opener, flashlights, and batteries, including enough food and water for each person in your household for five days. To build a power outage kit, you can use an old backpack or duffel bag and add the following:

  • Plenty of bottled water
  • Battery-operated radio and clock
  • Flashlight for each member of your household including extra batteries
  • Non-electric can opener
  • List of emergency phone numbers including family and friend
  • First aid kit

Throughout the month of September, SERVPRO® of Palo Alto will be bringing tips and information on how to best be prepared in case of disasters like power outages due to storms. Should disaster like water damage from a dishwasher leak or pipe break affect your home, call us today at 650-800-3448. We serve Palo Alto, Menlo Park, Atherton, Redwood City, and Stanford in the Bay Area.

SERVPRO® of Palo Alto is ready 24/7, 365 to help you when emergency strikes.

#SERVPROPALOALTO #SERVPRO #NATLPREP

Storms Can Cause Flooding to Your Palo Alto Home

9/21/2018 (Permalink)

Prepare for power outages in Palo Alto.

After a storm or natural disaster, the aftermath can be detrimental to you both emotionally and financially.  Storm cleanup and water damage restoration to your property can be stressful without the help of qualified technicians leading the way. With storm season approaching us, rain and high winds can affect Palo Alto, Menlo Park, Atherton, Redwood City, Stanford and other parts of the Bay Area. When these winter storms occur, there’s a possibly of power outages in your area due to winds knocking down electrical poles or other causes.

It is important for families to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
  • Make sure you have alternate charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door is located and know how to operate it.
  • Learn about the emergency plans that have been establish in your community.

During a Power Outage:

  • Avoid using candles which can cause fires. Only use flashlight for emergency lighting.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
  • Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

  • Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
  • If food in freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
  • Contact your doctor if you’re concerned about medication having spoiled.
  • Store at least a three-day supply of non-perishable food. 
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.

The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

  • Salt-free crackers, whole grain cereals, and canned foods with high liquid content
  • Ready-to-eat canned meats, fruits, vegetables and a can opener
  • Protein or fruit bars
  • Dry cereal or granola
  • Peanut butter
  • Dried fruit
  • Nuts
  • Crackers
  • Canned juices
  • Non-perishable pasteurized milk
  • High energy foods
  • Vitamins
  • Food for infants
  • Comfort/stress foods
  • Don’t forget to pack a can opener and other utensils needed!

For more information and tips on how to prepare for and respond to an emergency visit

 https://www.ready.gov/about-us

SERVPRO of Palo Alto has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. For your emergency restoration services call us 24/7 for prompt service. (650) 800-3448!

SEPTEMBER is National Disaster Preparedness Month

9/16/2018 (Permalink)

Download the SERVPRO Ready app today!

Make A Plan

Mother Nature can bring us unexpected events without much warning.  That is why you can never be too careful. During an emergency, it is important to be prepared with an Emergency Plan in place. An Emergency Plan can increase your chances of survival for yourself and those around you in case of an emergency or disaster.

It is important that everyone in the home is aware of what actions to take in case of an emergency. You can find more information on how to be prepared in the link below:

https://www.ready.gov/make-a-plan.

SERVPRO Emergency Ready Profile

SERVPRO of Palo Alto can help you develop an immediate plan of action for your home or business. You can simply download our mobile SERVPRO Ready Plan app on your phone or tablets. Whether you are a home or business owner, our SERVPRO Ready Plan can help you be prepared for whatever happens. It is important to know what to do and expect in advance to help minimize the damages that can affect your property. The SERVPRO Emergency Ready Profile advantages consist of:

  • A no-cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Select SERVPRO of Palo Alto as your Preferred Franchise on your personalized profile.

SERVPRO of Palo Alto

(650) 800-3448

2625 Middlefield Road #557

Palo Alto, CA 94306

Download the app today

https://ready.SERVPRO.com/home/mobileapp

Firestorm Disaster Preparedness

9/13/2018 (Permalink)

Fire Damage Restoration in Palo Alto, CA

Firestorms (wildfires) have been increasing in frequency and intensity in recent years. They can ruin homes and cause injuries or death to people and animals. A wildfire is an unplanned fire that burns in a natural area such as a forest, grassland, or prairie. Wildfires can:

  • Often be caused by humans or lightning.
  • Cause flooding or disrupt transportation, gas, power, and communications.
  • Happen anywhere, anytime. Risk increases with in periods of little rain and high winds.
  • Cost the Federal Government billions of dollars each year.

IF YOU ARE UNDER A WILDFIRE WARNING IN YOUR AREA, GET TO SAFETY RIGHT AWAY

  • Leave if told to do so.
  • If trapped, call 9-1-1.
  • Listen for emergency information and alerts.
  • Use N95 masks to keep particles out of the air you breathe.
  • Prepare NOW
    Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Know your community’s evacuation plans and find several ways to leave the area.
  • Drive the evacuation routes and find shelter locations. Have a plan for pets and livestock.
  • Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. Keep in mind each person’s specific needs, including and updated asthma action plan and medication.
  • Don’t forget the needs of pets.
  • Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
  • Keep important documents in a fireproof, safe place. Create password-protected digital copies.
  • Use fire-resistant materials to build, renovate, or make repairs.
  • Find an outdoor water source with a hose that can reach any area of your property.
  • Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your home.
  • Review insurance coverage to make sure it is enough to replace your property.
    Pay attention to air quality alerts.

Northern California Firestorms

9/4/2018 (Permalink)

SERVPRO of Palo Alto can assist those affected by Northern California firestorms

SERVPRO of Palo Alto, one of Northern California’s top damage restoration companies (taking care of fire damage, water damage, mold mitigation, smoke and soot damage, and post-damage clean-up) is ready to assist those Californians affected by the recent fires in Northern California, including those residents and business owners affected by the following fires: the Carr Fire, the Mendocino Complex Fire, and Lake County Fire. Due to extreme heat and dry weather conditions, Northern California, once again, has been hit hard by wildfires and firestorms this summer. The Mendocino Complex Fire, in particular, is now California’s largest wildfire in history. Firefighters continue to labor for many hours to fight fire, with only partial containment. These fires are not only causing damage and loss to nature, but also causing damage and loss to business and residences. The sheer size of these Northern California firestorms has caused significant damage to property, as well as several casualties.

SERVPRO of Palo Alto restoration company, with its large number of resources, staff, and proprietary equipment, can help restore property that has been affected by wildfires. Its expert technicians, with their multiple training certifications, can handle any size job, whether large or small. SERVPRO of Palo Alto has been in business for almost five years, and in that five years, has garnered numerous five-star reviews and contracts with large companies and organizations. They are trusted to do the job right. SERVPRO of Palo Alto serves and has worked in the following cities in Santa Clara County, California: Palo Alto, East Palo Alto, Stanford, Atherton, Menlo Park, Redwood City, and North Fair Oaks.

CARR FIRE

The Carr Fire was a massive wildfire that burned in Shasta and Trinity Counties in California, United States. The fire burned 229,651 acres before it was 100% contained on August 30. The Carr Fire destroyed at least 1,604 structures (at least 1,077 were homes) while damaging 277 others, becoming the sixth-most destructive fire in California history, as well as the seventh-largest wildfire recorded in modern California history. The Carr Fire cost over $1.658 billion in damages, including $1.5 billion in insured losses and more than $158 million in suppression costs.

MENDOCINO COMPLEX FIRE

The Mendocino Complex Fire, which began at the end of July is still not 100% contained (as of September 2, 2018). It is a large complex of two wildfires, the River Fire and Ranch Fire, and was burning in Mendocino, Lake, Colusa and Glenn Counties in California. The Ranch Fire is currently burning eight miles northeast of Ukiah and the River Fire is currently burning six miles north of Hopland.

First reported on July 27, 2018, both fires have burned a combined total of 459,123 acres and are collectively 97% contained (as of September 2, 2018), while the Ranch Fire has burned 410,203 acres, surpassing the Thomas Fire to become the single-largest modern California wildfire. The fires collectively destroyed 280 structures while damaging 37 others; property damage has not yet been calculated for the fire complex, but costs are presumed to be staggering. The Mendocino Complex also cost over $176.4 million in fire suppression costs. The city of Lakeport, communities of Kelseyville, Lucerne, Upper Lake, Nice, Saratoga Springs, Witter Springs, Potter Valley, and Finley, parts of Hopland, and the tribal communities of Hopland Rancheria and Big Valley Rancheria were evacuated.

LAKE COUNTY FIRE

Lake County has experienced two separate wildfires: the Carder Fire, which burned 50 acres and was contained late July, and the currently burning (as of September 2, 2018) Kelsey fire, which as burned 36 acres so far and has prompting evacuation advisories.

Northern California’s firestorm season has been very intense this year, both in scope and length. As a result, homeowners and business owners have suffered tremendous losses when it comes to property. To help mitigate fire damage as a result of the Lake County Fire, Mendocino Complex Fire, and Carr Fire, SERVPRO of Palo Alto has assembled a firestorm team to quickly restore property to its original condition. They will also work with your property insurance company to ensure coverage and give you peace of mind as quickly as possible.

If you are in any of the areas affected by these Northern California wildfire, or if you experience fire damage in the following areas: Palo Alto, East Palo Alto, Stanford, Atherton, Menlo Park, Redwood City, or North Fair Oaks, please call SERVPRO of Palo Alto at (650) 800-3448. We’re here to help! We will make it “Like it never even happened.”



Mexico Earthquake- Wake-up Call for Californians

9/21/2017 (Permalink)

On Tuesday, September 19, 2017, a powerful earthquake struck the south of Mexico in Puebla State, 123 kilometers from Mexico City. This earthquake should serve as a wake-up call to all Californians, as seismologists have been waiting for a possible devastating earthquake to occur in California. The San Andreas Fault and six other significant fault zones are present in the Bay Area: the Calaveras Fault, Concord-Green Valley Fault, Greenville Fault, Hayward Fault, Rodgers Creek Fault, and San Gregorio Fault.

If and when that big one hits us, a tsunami could also be a real threat to us, and might even come through the Bay side to impact Palo Alto, Menlo Park, and the surrounding areas. Once these waves enter your home, the waters are deemed Category 3 flood waters, and everything impacted by the waves would be deemed unsalvageable.

After a catastrophic situation has impacted our community, SERVPRO of Palo Alto has the ability to rally equipment and crews to quickly respond to storm damage of any magnitude. Trust SERVPRO to restore the water damage your structure can suffer from a major storm. We can handle water damage restoration after flooding, thunderstorms, earthquakes, and any natural disaster. Our crew will take care of your restoration, water mitigation, and any mold remediation needed after a big storm. SERVPRO of Palo Alto would be one of the first responders in such a disaster, and would be there to help clean up and dry out your commercial or residential property if affected.

If you experience any kind of storm damage, be sure to call us first at SERVPRO of Palo Alto by dialing 650-800-3448.

Storms Can Cause Flooding to Your Palo Alto Home

9/21/2017 (Permalink)

After a storm or natural disaster, the aftermath can be detrimental to you both emotionally and financially.  Storm cleanup and water damage restoration to your property can be stressful without the help of qualified technicians leading the way. With storm season approaching us, rain and high winds can affect Palo Alto and other parts of the Bay Area. When these winter storms occur, there’s a possibly of power outages in your area due to winds knocking down electrical poles or other causes.

It is important for families to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
  • Make sure you have alternate charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door is located and know how to operate it.
  • Learn about the emergency plans that have been establish in your community.

During a Power Outage:

  • Avoid using candles which can cause fires. Only use flashlight for emergency lighting.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
  • Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

  • Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
  • If food in freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
  • Contact your doctor if you’re concerned about medication having spoiled.
  • Store at least a three-day supply of non-perishable food. 
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.

The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

  • Salt-free crackers, whole grain cereals, and canned foods with high liquid content
  • Ready-to-eat canned meats, fruits, vegetables and a can opener
  • Protein or fruit bars
  • Dry cereal or granola
  • Peanut butter
  • Dried fruit
  • Nuts
  • Crackers
  • Canned juices
  • Non-perishable pasteurized milk
  • High energy foods
  • Vitamins
  • Food for infants
  • Comfort/stress foods
  • Don’t forget to pack a can opener and other utensils needed!

For more information and tips on how to prepare for and respond to an emergency visit

 https://www.ready.gov/about-us

SERVPRO of Palo Alto has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. For your emergency restoration services call us 24/7 for prompt service. (650) 800-3448.

Lightning storm strikes the Bay Area

9/14/2017 (Permalink)

On Monday, September 11, the Bay Area was hit with a late-summer storm that brought thousands of lightning strikes, rain and high winds. The strong winds knocked down several wires in the South Bay, leaving several homes and businesses without power.

With summer coming to an end, we begin to prepare for the upcoming storm season that fall may bring. These storms can potentially create numerous water and damage losses for your home or business. It is important to inspect your home or business for water damage to prevent it from creating mold or further damage to the structure.

The heavy winds of these storms can knock down trees causing severe damage to your property. Storm and flood damages require specialized techniques and adequate equipment. If your residential or commercial property is affected by a storm, you will need a company with storm damage experience and expertise. Trust SERVPRO of Palo Alto to take care of it. Call us 650-800-3448.

Locally Owned Company with National Storm Resources

SERVPRO of Palo Alto is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help 24/7. We take pride in being a part of the Palo Alto community and want to do our part in making it the best it can be.

SEPTEMBER: National Preparedness Month

9/14/2017 (Permalink)

Download our app TODAY!

Make A Plan

Mother Nature can bring us unexpected events without much warning.  That is why you can never be too careful. During an emergency, it is important to be prepared with an Emergency Plan in place. An Emergency Plan can increase your chances of survival for yourself and those around you in case of an emergency or disaster.

It is important that everyone in the home is aware of what actions to take in case of an emergency. You can find more information on how to be prepared in the link below:

https://www.ready.gov/make-a-plan.

SERVPRO Emergency Ready Profile

SERVPRO of Palo Alto can help you develop an immediate plan of action for your home or business. You can simply download our mobile SERVPRO Ready Plan app on your phone or tablets. Whether you are a home or business owner, our SERVPRO Ready Plan can help you be prepared for whatever happens. It is important to know what to do and expect in advance to help minimize the damages that can affect your property. The SERVPRO Emergency Ready Profile advantages consist of:

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Select SERVPRO of Palo Alto as your Preferred Franchise on your personalized profile.

SERVPRO of Palo Alto

(650) 800-3448

2625 Middlefield Road #557

Palo Alto, CA 94306

Download the app today

https://ready.SERVPRO.com/home/mobileapp

When Storms hit, SERVPRO is PREPARED!

8/31/2017 (Permalink)

Atherton home affected by heavy rain. SERVPRO of Palo Alto was there to help!

SERVPRO of Palo Alto is dedicated to storm and flood damage restoration. Our crew is ready “for whatever happens”. Our highly trained staff use expert equipment that is efficient to restore and preserve your property.

Our crew at SERVPRO of Palo Alto are able to respond quickly with the right resources within a few hours to reduce any future damage. This is extremely important to assure that the property is dry in order to decrease the damage. Doing so will prevent further damage, which ultimately reduces the restoration cost.

When storms hit Palo Alto, we have the right equipment and resources to handle a large storm or flooding disaster. Our highly trained professionals are ready to respond 24/7 to any storm or flood emergency.

We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Need Emergency Services? Call us 24/7 at 650-800-3448

Are You Prepared For a Natural Disaster?

8/31/2017 (Permalink)

Hurricane Harvey has powerfully impacted the state of Texas causing catastrophic floods and homes destroyed. This unfortunate event caused by Mother Nature should be a wake-up call to be prepared for any natural disaster. It is also a good time to review your current insurance policy. Although California has not experienced hurricanes, SERVPRO of Palo Alto advices you to always be prepared. California has been impacted by tropical storms that have caused major flooding and property damage.

Here are some tips from the Federal Emergency Management Agency in order to protect your home in case of a severe storm:

  • Cover all windows with precut plywood or hurricane shutters to protect from high winds.
  • Keep all trees and shrubs well-trimmed.
  • Turn off utilities and propane tanks as instructed.
  • Ensure supply of water for sanitary purposes.

SERVPRO of Palo Alto offers 24-hour emergency response, 365 a year. Reach us at 650-800-3448

Tsunami Threatens California After 8.3 Chile Earthquake

9/17/2015 (Permalink)

Photo: San Andrea Movie.

A powerful 8.3 earthquake that rattled the earth for three minutes struck the Pacific Ocean off the coast of Chile Wednesday, generating a 15-foot tsunami along parts of the Chilean coast. Chile is one of the most earthquake prone countries as the Nazca plate runs under the Andes beneath the S. American plate.

The tsunami advisories are in effect for Hawaii and California coasts but the strength of the waves will be concentrated on French Polynesia including Tahiti. Local officials urge people to stay off the beach and out of water in the areas of Southern and Central California including: San Luis Obispo, Santa Barbara, Ventura, Los Angeles, Orange and San Diego. The National Tsunami Warning Center said that tsunami waves of less than 1 foot above normal can be expected. Althouth the waves would not pose much danger to land, they can create dangerous currents to those swimming or boating in these areas.

Coastal areas nearest to the Bay Area, South Bay or Silicon Valley, including Pacifica, Half Moon Bay, Santa Cruz will likely not be affected by the waves of the tsunami. This earthquake should serve as a wake-up call to all Californians as seismologists have been predicting an earth-rattling quake to this area for months. The San Andreas Fault and 6 other significant fault zones are present in the Bay Area: the Calaveras, Concord-Green Valley, Greenville, Hayward, Rodgers Creek, and San Gregorio Faults.

If and when that big one hits us, a tsunami could be a real threat to us and might even come through the bay side to impact Palo Alto, Menlo Park and the surrounding areas. Once these waves enter your home, the waters are deemed category 3 flood waters and everything impacted by the waves would be deemed unsalvageable. 

SERVPRO of Palo Alto would be one of the first responders in such a disaster and would be there to help clean out and dry out your commercial or residential property if affected.

Locally Owned Company with National Resources

SERVPRO of Palo Alto can respond immediately to your water damage emergency regardless of the scope or size of the damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Whether your water emergency occurs in an apartment, a large estate, a small office building, or a multi-unit complex, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.